Privacy policy
Effective Date: May 16, 2025
At Nyanca, your privacy is our priority. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website, make a purchase, or interact with us in any other way.
By using our website (www.nyanca.com), you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information to provide and improve our service to you:
A. Personal Information
- Full Name
- Email Address
- Shipping & Billing Address
- Phone Number
- Payment Information (processed securely via third-party services)
- Account Login Details (if you create an account)
B. Non-Personal Information
- Browser Type and Version
- Device Type
- IP Address
- Time Zone
- Pages Visited and Duration
- Referring URLs
C. Cookies and Tracking Technologies
We use cookies to:
- Enhance user experience
- Store user preferences
- Track website usage and performance
You can modify your browser settings to decline cookies, though this may limit certain site features.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders
- To provide customer support
- To send order confirmations, updates, and shipping notifications
- To improve our website and user experience
- To communicate promotions, offers, or newsletters (only if you opt in)
- To detect and prevent fraudulent transactions
3. How We Share Your Information
We do not sell, rent, or trade your personal data. However, we may share your data with third parties only in the following cases:
A. Service Providers
We may share information with trusted third-party partners who help us:
- Process payments (e.g., Stripe, PayPal)
- Deliver orders (e.g., shipping carriers)
- Manage marketing tools (e.g., email platforms)
These partners are contractually obligated to keep your information confidential.
B. Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These include:
- Secure Socket Layer (SSL) technology
- Encrypted payment processing
- Regular malware scanning
- Limited access to personal data on a need-to-know basis
Despite these efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your region, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Ask us to correct inaccuracies
- Deletion: Request deletion of your data
- Opt-Out: Unsubscribe from promotional emails at any time
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at support@nyanca.com.
6. Retention of Data
We retain your information only as long as necessary to:
- Fulfill your orders
- Meet legal or tax obligations
- Resolve disputes
- Enforce our agreements
7. Children’s Privacy
Nyanca does not knowingly collect personal information from individuals under the age of 13. If we become aware that a child has submitted personal data, we will delete it immediately.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. When we do, we will revise the "Effective Date" at the top of the policy. We encourage users to check this page regularly for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
- Nyanca
- Email: support@nyanca.com
- Website: www.nyanca.com